Cookie Notice
Last updated: [DATE]
About this Cookie Notice
Health4U uses cookies and similar technologies to help our website work securely and effectively, remember your preferences and understand how people use our services.
This Cookie Notice explains what cookies are, why we use them and how you can manage your choices.
For more information about how Health4U collects and uses your personal information, please see our Privacy Notice.
What are cookies?
Cookies are small text files that are stored on your computer, smartphone or other device when you visit a website.
Some cookies are essential for a website to work properly. Others can help remember your preferences, understand how a website is being used or support advertising and marketing.
Cookies may be stored only for the duration of your visit (session cookies) or remain on your device for a set period after you leave the website (persistent cookies).
How Health4U uses cookies
Depending on the features and services available on our website, we may use the following types of cookies.
Strictly necessary cookies
These cookies are required for the Health4U website and services to function securely and correctly.
They may be used for purposes such as:
- keeping our website and patient accounts secure
- allowing you to sign in to your account
- maintaining your session while completing a consultation
- remembering your cookie preferences
- supporting checkout and payment processes
- preventing fraud or misuse of our services
Because these cookies are necessary to provide the website or service you have requested, they do not generally require your consent.
Blocking these cookies through your browser may mean that some parts of Health4U do not work correctly.
Analytics and performance cookies
With your permission, we may use analytics cookies to understand how visitors use Health4U.
For example, these cookies may help us understand:
- how many people visit our website
- which pages are most frequently visited
- how visitors navigate through the website
- whether visitors experience errors
- how we can improve the performance and usability of our services
Information collected through these technologies may be combined or aggregated to help us understand general website usage.
You can choose whether to allow these cookies.
Functional cookies
Functional cookies help provide additional features and remember choices you make when using Health4U.
For example, they may be used to remember certain preferences or settings so that you do not have to select them again each time you visit.
Where consent is required for these cookies, they will only be used if you choose to allow them.
Marketing cookies
With your permission, Health4U may use cookies and similar technologies to understand the effectiveness of our advertising and to make advertising more relevant.
These technologies may help us:
- understand whether someone visited Health4U following an advertisement
- measure the effectiveness of advertising campaigns
- understand how visitors interact with our website after seeing an advertisement
- where appropriate, show more relevant advertising
Some marketing cookies may be provided by third-party advertising or social media platforms.
Marketing cookies will only be used where you have provided the appropriate consent.
Third-party cookies
Some features of the Health4U website may be provided by third-party organisations.
These organisations may place or access cookies or similar technologies when you use those features.
Where appropriate, information about these cookies and the organisations providing them will be made available through our cookie preference tool.
Third parties are responsible for their own use of personal information in accordance with their applicable privacy notices.
Cookies in use
PLACEHOLDER: the list below is confirmed with the client before launch. Strictly necessary cookies are always on; the others load only if you allow them.
| Category | What it is for | In use |
|---|---|---|
| Strictly necessary | Sign-in, security, your session and your cookie choice. | Health4U session and security cookies, your cookie choice |
| Functional | Remember your preferences and show features such as our Trustpilot rating. | Trustpilot widget (widget.trustpilot.com) |
| Analytics | Help us understand how the site is used. | None in use yet |
| Marketing | Measure the effectiveness of our advertising. | None in use yet |
Managing your cookie preferences
When you first visit Health4U, you will be given the opportunity to manage your cookie preferences.
You can:
- accept optional cookies
- reject optional cookies
- choose which categories of optional cookies you wish to allow
You can change your preferences at any time by selecting Cookie Preferences on our website.
Strictly necessary cookies cannot normally be disabled through our cookie preference tool because they are required for the website to function.
You can also control or delete cookies through your web browser settings. Blocking certain cookies may affect how some parts of Health4U work.
Changes to this Cookie Notice
We may update this Cookie Notice from time to time, for example where we introduce new website functionality or change the technologies we use.
The latest version will always be available on the Health4U website and the date at the top of this notice will show when it was last updated.
Contact us
If you have any questions about our use of cookies or how Health4U handles your personal information, please contact us:
Email: [EMAIL ADDRESS]
Address: [REGISTERED COMPANY ADDRESS]
You can also find further information about how we use personal information in our Privacy Notice.